Why You Should Never Trade Outside of Collectrade
Why You Should Never Trade Outside of Collectrade
At Collectrade, our #1 priority is your safety and the security of your collection. Whether you're trading a $20 book or a $1,000 grail, we’ve built our platform from the ground up to protect both parties at every step of the process.
Unfortunately, as with any online platform, scammers are always looking for ways to bypass protections. One of the most common and dangerous ways this happens is by moving the transaction off the app.
Let’s break down exactly why staying in-app protects you, and why going off-app is a risk you should never take.
When a trade happens outside of Collectrade, we lose all visibility and that means we can’t help you if anything goes wrong.
That means:
❌ No verified trade terms
❌ No shipping oversight
❌ No item inspection
❌ No evidence if something gets damaged or doesn’t show up
❌ No consequences for dishonest users
You’re essentially giving up all protections and handing full control to a stranger.
Report Off-App Requests Immediately
Report Off-App Requests Immediately
If anyone asks you to trade off the app, report them right away.
Just tap the three dots in the chat and select Report.
We review all reports manually and potentially ban users who violate our trade safety policies.
If anyone asks you to trade off the app, report them right away.
Just tap the three dots in the chat and select Report.
We review all reports manually and potentially ban users who violate our trade safety policies.
Every feature in Collectrade was built from experience because we’ve dealt with scams, swaps, and sketchy trades ourselves.
You don’t need to trade on blind faith. You just need to keep it in the app.
Stay protected. Stay in control. Trade the right way.
